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• Rethinking Service Delivery, Volume Five: Making the Partnership a Success.

Local government

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Summary

The document focuses on the issues post-signing of the contract, or entering into a partnership with others in the public sector, which is the start of a long-term relationship. However, if not properly managed the benefits of the partnership are not realised.

Includes:

• Transition issues and the start-up of the partnership
• The governance structures for partnership management
• The role of elected members
• Elected members and accountability
• Partnership review and benefits realisation
• Relationship management
• The client function
• Performance management and outcome measures
• Dispute resolution
• Exit strategies - planning the end.

Order

• This publication is only available online - see below to download.

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• Volume 5: Making the partnership a success
  PDF, 935 kb , 95 pages

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