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• Understanding Digital Exclusion

Communities and neighbourhoods

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Summary

Using the latest available data from sources such as the Office for National Statistics (ONS), the Office of Communications (Ofcom), the Oxford internet survey (OxIS) and UK online centres, this report considers the most recent trends in the uptake of digital technologies. It then goes on to highlight the benefits that the different wider digital technologies can bring to socially vulnerable groups. Finally, the report profiles which individuals or groups are most likely to be digitally disadvantaged and then considers some of the key barriers to digital equality. Using all the evidence collected, recommendations have then been made as to what approaches should be employed to achieve digital equality in the UK.

The findings and recommendations in this report are those of the consultant authors and do not necessarily represent the views or proposed policies of Communities and Local Government.

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• Understanding Digital Exclusion - Research Report
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