A selection of images representing communities.
Who are the Scheme operators?
How does the custodial scheme work?
Will landlords have to pay to transfer the deposit to the custodial scheme?
How is the custodial scheme paid for?
What happens if the landlord or tenant cannot contact the other party to agree how the deposit should be returned (e.g. the other party has moved and has given no forwarding address, and his whereabouts are not known)?
What happens where both parties are contactable but one party fails to respond to the other's written notice regarding the repayment of the deposit?
What does the scheme do when it receives a single claim application?
How does the insurance-based scheme work?
How much are the fees?
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