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• A Respect Standard for Housing Management: Consultation Paper

Housing

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Summary

The Office of the Deputy Prime Minister is committed through the cross -government Respect Action Plan to developing a new 'Respect Standard' for housing management aimed primarily at social landlords.

The Standard will act a simple and clear summary of the critical factors that constitute an effective response to Anti-Social Behaviour. In signing up to it landlords will make a public commitment to delivering an effective service.

The standard will focus on getting the basics right. While it is concerned with those basics the aim will be to establish a demanding benchmark which will challenge the social housing sector to strive for continuous improvement. It will range across the prevention, support and enforcement agendas placing a strong emphasis on engaging and empowering residents. 

We do not want to impose a standard on landlords but rather want to work with the sector and other key stakeholders, not least residents, in developing a robust and clear standard that builds on existing best practice. To this end we have published a consultation document inviting views on a draft standard. 

Please send your response no later than June 21st to:

Mr Robert Attrill
Office of the Deputy Prime Minister
1/J6 Eland House
Bressenden Place
London SW1E 5DU

E-mail responses are welcome. If you are replying by e-mail please include the words 'consultation response' in the subject or title. These and any enquiries can be sent to: respectstandardsconsult@communities.gsi.gov.uk

Telephone number for enquiries is: 020 7944 6874. 

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