Communities and Local Government

Table

Indicator

Description

1

BVPI 2

Level of CRE's 'Standard for Local Government' to which authority conforms

2

BVPI 3

% of citizens very or fairly satisfied with the overall service provided by their authority

3

BVPI 4

% of those making complaints very or fairly satisfied with the handling of those complaints

4

BVPI 5

Number of complaints to an Ombudsman classified as Maladministration/Local settlement

5

BVPI 8

% of undisputed invoices which were paid in 30 days

6

BVPI 12(i)

Proportion of working days/shifts lost to sickness absence by wholetime uniformed staff

7

BVPI 12(ii)

Proportion of working days/shifts lost to sickness absence by all staff

8

BVPI 15(i)

Wholetime firefighter ill health retirements as a % of the total workforce

9

BVPI 15(ii)

Control & non-uniformed ill health retirements as a % of the total workforce

10

BVPI 17

% of ethnic minority uniformed staff & of ethnic min. population of working age in brigade area

11

BVPI 142(i)

Total number of calls to fire (exc. false alarms) per 10,000 population

12

BVPI 142(ii)

Primary fires per 10,000 population

13

BVPI 142(iii)

Accidental fires in dwellings per 10,000 dwellings

14

BVPI 143(i)

Deaths arising from accidental fires in dwellings per 10,000 population

15

BVPI 143(ii)

Injuries arising from accidental fires in dwellings per 100,000 population

16

BVPI 144(a)

% of accidental fires in dwellings confined to room of origin in 'A' risk areas

17

BVPI 144(b)

% of accidental fires in dwellings confined to room of origin in 'B' risk areas

18

BVPI 144 (c)

% of accidental fires in dwellings confined to room of origin in 'C' risk areas

19

BVPI 144(d)

% of accidental fires in dwellings confined to room of origin in 'D' risk areas

20

BVPI 145(a)

% of incidents at which the number of appliances met the standards of fire cover

21

BVPI 145(b)

% of incidents at which the number of riders met the standards of fire cover

22

BVPI 145(c)

% of incidents at which the attendance times met the standards of fire cover

23

BVPI 146

Number of calls to malicious false alarms per 1,000 population

24

BVPI 147

Average time taken to complete inspections for fire safety certificates

25

BVPI 149

False alarms caused by automatic fire detection per 1,000 non-domestic properties

26

BVPI 150

Expenditure per head of population